Built on infrastructure you can trust.
DoorTRACE is built on Cloudflare, the same enterprise-grade infrastructure that protects millions of the world's busiest sites. Your data is hosted in the UK and served from a global network with always-on DDoS and bot protection, so resilience and uptime come built in, not bolted on.
Protected at every layer.
Security isn't a feature we added. It runs through every layer of the platform, from how you sign in to how a single inspection is recorded.
Multi-factor authentication
A second layer on sensitive logins, so a password on its own is never enough to get in.
Geolocation ringfencing
An engineer's inspection is verified against where they actually are, so a record can't be logged from the wrong place.
Role-based access
Every request is checked against the user's identity and role before any data is returned. People see only what their role allows.
Tenant isolation
Each FM company's data is fully walled off from every other. Every query is scoped to its tenant, with no exceptions.
Password protection
Credentials are protected with strong, industry-standard one-way hashing. We never store passwords in a readable form.
Protected file access
Inspection photos and documents are served through expiring, access-controlled links, never from a public store.
Your data is yours.
DoorTRACE Holdings Ltd is registered with the Information Commissioner's Office, and personal data is processed under UK GDPR. You can export everything you hold at any time: inspections, doors, defects, photos, and the full audit trail. There's no lock-in on your records.