If you're an FM running fire door compliance across multiple clients, you've felt this: every client wants their own portal, their own reports, their own evidence. DoorTRACE is the only platform built multi-tenant from day one.
The job description doesn't mention the spreadsheet you maintain to track which client's reports are due, which engineer is where, and whose audit is next week. But you maintain it anyway.
Each client wants their own format, their own logo, their own contact details. Your team rebuilds the same PDF six different ways every quarter.
When the inspector leaves or the client changes hands, half your history goes with them. The Golden Thread is in someone's Outlook archive.
When BSR or the insurer emails, you spend three days digging through inboxes and folder shares trying to piece together evidence.
Most FM clients are duty-holders under the Fire Safety Order. A growing share now fall under the Building Safety Act too. DoorTRACE is configured for both, out of the box.
See the full regulation libraryDoorTRACE was built around the way FM companies actually work. Multi-tenant from the schema up. Not a single-tenant tool with client logos retrofitted on top.
Switch between clients in one click. Permissions, branding, and data isolation handled automatically.
Every report and every client-portal screen carries your branding and your client's. Never ours, beyond a 'Powered by' line in the footer. Configured once per tenant.
When inspectors leave or clients move on, the data stays. 7-year retention. Golden Thread intact, regulator-ready.
You don't need every feature on every page. These are the six that an FM uses every day.
Three steps in the admin portal. Then your engineer takes it from there. The client portal is live, branded, and ready to inspect from the moment setup completes.
Enter their details, address, contact. Tenant created.
Upload logo, set colours, configure email sender.
Specify quantity, print labels for site visit.
Assign the engineer. From their first scan, you're tracking compliance live.
30 minutes. We'll spin up a demo for you to explore and show you everything you need to know.