Portal

Run your fire-door compliance business from one multi-tenant portal.

Multi-tenant. Multi-client. White-labelled. Audit-ready. Built for the businesses that manage fire-door compliance for someone else.

app.doortrace.co.uk/defects
DoorTRACE Portal - Defect Register
app.doortrace.co.uk/dashboard
DoorTRACE Portal - Dashboard
app.doortrace.co.uk/qr-codes
DoorTRACE Portal - QR Codes
Multi-tenant by default Cloudflare UK-hosted GDPR + Golden Thread Built for FSER 2022 + BSA 2022
What it is

The DoorTRACE Portal is where your fire-door compliance business runs. One tenant on the platform, multiple clients underneath it, every inspection logged, every defect tracked, every audit ready before anyone asks.

It's used by operations managers running daily inspections, directors who need quarterly compliance reporting for their clients, and compliance officers proving the Golden Thread under the Building Safety Act. The portal isn't fire-door software bolted onto generic operations software. It's a multi-tenant fire-door compliance platform, built for the way our customers actually run their businesses.

What it does

Four things
the portal does well.

Multi-client. One tenant.

Run dozens of clients from a single tenant. Each client gets their own building register, engineer access, and white-labelled portal. You don't spin up a new account per client. They don't see each other. Your tenancy stays clean as the portfolio grows.

Your engineers, your way.

Internal staff or independent contractor companies, the portal handles both. Give your own team app access, or engage engineer companies and manage them at company level. Built for the way you actually work.

Every door, every check, logged.

BS 8214 inspections complete in the field by app. Photos, defects, signatures, GPS. Results land in your portal in seconds. Every change is timestamped, attributed, and immutable.

Compliance you can prove.

Audit trail meeting Building Safety Act Golden Thread requirements. Regulator-ready PDF reports. White-labelled client portals so your clients see your brand, not ours. Export everything, anytime.

Where we go further

Compliance software, fixed.
Six things no one else does this way.

Built for fire-door compliance

Other software

Generic property or operations software with a fire-door checklist bolted on. Built for everything, optimised for nothing.

DoorTRACE

Designed from day one for fire-door compliance under FSER 2022 and the Building Safety Act. Every workflow lines up with the regulation.

True multi-tenant architecture

Other software

One database per organisation. A new tenant or account for each client. Cross-client management is a manual chore.

DoorTRACE

Multi-tenant by default. Your tenant, many clients, each one isolated. White-labelled portals included.

Staff or contractors. Your choice.

Other software

You're locked into one model. Either engineers must sit on your payroll, or contractor management is a manual afterthought bolted on.

DoorTRACE

Works whether your engineers are your own staff or independent contractor companies. Give internal staff app access, or engage contractors and manage them at company level. Built for every situation.

White-labelled client experience

Other software

Their brand on your clients' portals. You're a reseller of someone else's software.

DoorTRACE

Your brand on your clients' portals. A dedicated subdomain per client. DoorTRACE appears only as a small 'Powered by' footer mark.

Golden Thread by default

Other software

Closed proprietary audit logs you can't export. Compliance evidence trapped inside someone else's database.

DoorTRACE

Append-only audit trail meeting Building Safety Act Golden Thread requirements. Standard exports. Your data stays yours.

Public door pages

Other software

Compliance hidden behind a login. Residents, regulators, and fire wardens have to ask for evidence.

DoorTRACE

QR plaque on every door. Public scan shows compliance to anyone with a phone. No app, no login required.

Multi-tenant by default

Multi-tenant architecture isn't an upgrade.
It's how we built it.

Most compliance software gives you a database. We give you a tenant.

Your DoorTRACE tenant is your business inside the platform. You manage as many clients as you take on, and each one gets their own subdomain, their own white-labelled portal, their own building register, their own engineers, their own access rules. None of it crosses between clients. The architecture was designed for this from the very first migration, not retrofitted later.

It matters because your clients trust you with fire-door compliance evidence. If your software can't keep one client's data away from another's, that trust is exposed. Ours can. By design.

DoorTRACE platform
Your tenant
Your Company Ltd
yourcompany.doortrace.co.uk (admin)
Client
Weyland Yutani
weyland.doortrace.co.uk
4,203 doorsLive
Client
Crescent Court
crescent.doortrace.co.uk
1,840 doorsLive
Client
Acme Holdings
acme.doortrace.co.uk
2,657 doorsLive
Each client subdomain is fully white-labelled with your brand.

Tenant isolation by default

One business, one tenant. Your data sits in its own namespace from day one. No shared layer between customers on the platform.

Subdomain per client

Each client gets YOURCOMPANYNAME.doortrace.co.uk. Your logo, your colours, your support email, your typography. DoorTRACE appears only as a small 'Powered by' mark in the footer.

Audit trail per tenant

Every action logged, attributed, immutable. Append-only. Meets Building Safety Act Golden Thread requirements out of the box.

Public door pages

Compliance, visible to anyone.
No app. No login. Just a phone.

Every door in your portfolio has a QR plaque. Anyone scanning it lands on the door's public page.

Residents, fire wardens, regulators, tenants. They see when the door was last inspected, the result, who inspected it, and when the next inspection is due. No app, no login, no phone calls to your office.

Most compliance software hides this information behind a login. The argument is always "it's private". But fire-door compliance is the opposite of private. Residents have a right to see it, fire wardens need it during walkthroughs, and regulators check at the door.

The public page is read-only and shows the basics: compliance status, inspection dates and results, defect status. Detailed photos, inspector notes, and the full audit trail stay inside your portal.

DoorTRACE public door page - shown to anyone scanning the QR plaque
What you see vs what they see
The screenshot above is what anyone scanning a QR plaque on one of your doors sees: a clean, read-only public page with the door's compliance status, last inspection, and next inspection due. The full inspection record, defect photos, engineer notes, and audit trail stay inside your portal at YOURCOMPANYNAME.doortrace.co.uk.
Positioning
Not generic software with a fire-door checklist bolted on. A fire-door compliance platform, built multi-tenant from day one.
Common questions

Six questions
our customers ask before booking a demo.

You add them from your admin portal. Each client gets a subdomain, an isolated client portal, and their own building register. The first one takes a few minutes; after that you'll be faster. No DoorTRACE involvement needed.