Two bad options.
Look for a platform to manage fire door compliance properly and you find two routes, neither of them right. Pay a king's ransom for a bespoke build, or license off-the-shelf software that does half the job: a checklist here, a report there, nothing that holds together across every touchpoint the work passes through. And even the expensive route still left gaps where they mattered most. There was nothing both affordable and fit for purpose.
A gap worth building for.
That gap is the whole reason DoorTRACE exists. Our founder and CEO lived it: years as a Chief Compliance Officer in a multimillion-pound facilities management company, where fire door compliance was one duty among many and nothing on the market was equal to it. We did not want to build just another expensive custom system, nor ship something cheap and cheerful that did half the job. The aim was to marry the two: everything everyone actually needs, at a price everyone can afford. And because this is software, serving more people costs no more to run, so we could make that affordability real rather than just a promise.
Built with every side of the table.
DoorTRACE was not built by programmers telling the industry how to work. It was built the other way around. Before a single line of code, we sat down with everyone the work touches, not to demo an idea, but to design around theirs. The engineers, managers and compliance officers told the programmers what they actually need.
Engineers
Fast capture on site, offline when there's no signal, no fighting the tool to get the job done.
Operations & contract managers
Scheduling, oversight, and reporting without manual stitching.
Property owners & clients
Live compliance evidence on demand, branded and clear, the moment they ask.
Compliance officers
A defensible, auditable record that stands up to a regulator, an insurer, or a court.
Everything in one place. Some of it, only here.
Most fire-door software does a slice of the job: a checklist, a report, a register. DoorTRACE does the whole chain, from the engineer's first scan to the compliance officer's sign-off, in one platform. And along the way it does a handful of things no other UK platform does at all.
Defect management, end to end
A failed check auto-raises a defect. It is triaged in the register, scheduled to an engineer, fixed under a dedicated post-remedial workflow with before-and-after photos, then closed. Nothing else on the UK market carries a defect through its whole regulated life like this.
Compliance that enforces itself
Schedule a remedial and the regulatory 90-day clock starts. Miss it and the door reverts to non-compliant on its own. One open defect keeps the whole door non-compliant until it is verified closed.
A branded portal for every client
Every Responsible Person you support gets their own white-labelled compliance dashboard, on their own subdomain, live the second an inspection is signed off. No other UK fire-door platform offers this.
Public door pages, no login
Every plaque carries its own public verification page. A tenant, a fire risk assessor, or a brigade inspector scans it and sees that door's live compliance in two taps. No app, no account.
One app, staff or contractors
Employed directly or an independent contractor working across several clients, it is one app and one account, with branding that switches automatically on scan.
The British Standard, built in
The full 41-point BS 8214:2016 inspection runs inside the app, with help text on every check.
Works where the signal doesn't
Fully offline, encrypted on the device, syncing automatically the moment you reconnect. The job is rarely in the lobby, and the app is built for that.
Full door history at first scan
Scan a plaque and the door's whole record loads instantly: last engineer, last defects, certification reference, next due date, and every previous inspection photo.
Built for fire doors, not adapted to them
Every workflow is shaped around FSER 2022 and the Building Safety Act, not a generic property or field-service tool with a fire-door checklist bolted on.
Smart routing from one plaque
One plaque behaves two ways. A phone camera opens the public compliance page, the engineer app opens the inspection. Same plaque, the right destination for whoever scans it.
True multi-tenant isolation
Each client lives on their own subdomain, separated at the database layer, with zero visibility of anyone else's data.
A Golden Thread by default
Every action writes to an append-only, Building Safety Act-ready audit trail you can export and hand to a regulator, an insurer, or a buyer.